Questions, Answered
Plain answers to the questions property owners ask most.
Getting Started
What Does A Public Adjuster Do?
We represent the property owner. We document the damage, interpret the policy, build the claim, and negotiate with the insurer.
What Should I Do Right After Damage?
Make the property safe, photograph the damage before cleanup, keep your receipts, and report the loss to your insurer. Then call us before you accept any offer.
Do You Handle Commercial Claims?
Yes. We work on property and business interruption losses for owners of homes, rentals, condos, and commercial buildings.
Fees & Cost
How Much Does It Cost?
Your claim review is free. Fee terms are explained in plain language before you sign anything.
Where Can I Read The Fee Terms?
In your contract. We walk through it with you before you sign, and you can ask any question first.
The Claims Process
How Long Does A Claim Take?
It depends on the size of the loss and how the insurer responds. We explain the likely timeline in your free claim review.
Is It Too Late If I Already Filed?
Often, no. Bring your policy, your claim file, and any carrier letters, and we will review where things stand.
What Documents Should I Gather?
Your policy and declarations page, any letters or estimates from your insurer, photos and videos of the damage, and receipts for repairs or temporary expenses.
Working With Your Insurer
Will I Still Talk To My Insurer?
Typically we handle the communication about your claim, and you stay informed at each step. Details are in your contract.
Can You Help With A Denied Claim?
We review the denial against your policy and look for items that were missed or undervalued.
Are You Affiliated With Any Insurance Company?
No. PolicyLogic is a licensed public adjusting firm and is not affiliated with any insurance company. We are not attorneys and do not provide legal advice.
Still Have Questions?
A licensed adjuster can answer them for free, with no obligation.