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Umpire Services

When two appraisers cannot agree, an umpire decides the disputed items. We serve as a neutral umpire, never as an advocate for either side.

Umpire reviewing two competing estimates
How We Help

What We Do

A neutral decision-maker for appraisal disputes.

  • Neutral role

    We do not represent either side.

  • Disputed items

    Reviewing only the items the appraisers cannot agree on.

  • Record review

    Reviewing estimates, photos, and policy terms from both sides.

  • Inspection

    Inspecting the loss where the process allows it.

  • Appointment

    Appointed by agreement of the appraisers or by a court, depending on the policy and state.

  • Written award

    A written decision on the amount of loss.

  • Timing

    Working within the schedule set by the process.

  • Independence

    We do not serve as umpire on any claim where we represent a party.

The Process

How It Works

Policy terms and state rules vary.

  1. The appraisers cannot agree. Each side appraiser submits a position on the disputed items.

  2. An umpire is selected. Usually the appraisers agree on one, or a court appoints one, depending on the policy and state.

  3. We review both positions. We review the estimates, photos, and policy terms.

  4. We decide the disputed items. Only the items the appraisers could not settle.

  5. A written award. The award sets the amount of loss for the disputed items.

  6. Contact us. If you are an appraiser, attorney, or insurer looking for an umpire in GA, TN, SC, or NC, get in touch.

Good To Know

Umpire Questions

What Does An Umpire Do?

An umpire resolves the items two appraisers cannot agree on, usually the amount of loss.

Is An Umpire On My Side?

No. An umpire is neutral and does not represent either party.

Can You Be My Adjuster And The Umpire?

No. We never act as umpire on a claim where we represent a party.

How Is An Umpire Chosen?

Usually the two appraisers agree on one, or a court appoints one, depending on the policy and state.

How Long Does A Umpire Claim Take?

It depends on the size of the loss and how the insurer responds. We explain the likely timeline in your free claim review.

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