Frozen Pipe Claims
A frozen pipe can burst and flood a home within hours. We document the break, the water damage, and what your policy covers.
What We Look For
A burst pipe is both a plumbing loss and a water loss. We cover both.
Pipe failure
The burst or split pipe and where it failed.
Water path
Where the water traveled inside walls, floors, and ceilings.
Water damage
Drywall, insulation, cabinets, and flooring.
Drying
Drying and dehumidification costs.
Freeze conditions
Whether heat was maintained, a condition some policies check.
Plumbing repair
Repair of the failed pipe or fixture, depending on your policy.
Contents
Furniture, electronics, and belongings damaged by water.
ALE
Additional Living Expenses: the cost of living elsewhere while you rebuild.
What To Do Right Now
You are dealing with a lot. These steps protect your safety and your claim.
Shut off the water. Turn off the main supply if it is safe to do so.
Stay safe around electricity. Keep away from standing water near outlets and appliances.
Photograph the damage. Take photos and video before cleanup begins.
Start drying. Reasonable steps to limit further damage are usually expected, and the costs may be covered.
Keep receipts and the failed part. Hold on to them until they are documented.
Call us before you accept an offer. A free claim review takes about two minutes to start, and there is no cost to review your claim.
Frozen Pipe Questions
Does Insurance Cover Frozen Pipes?
Many policies cover sudden pipe bursts, though conditions such as maintaining heat can apply. We read yours with you.
Is The Pipe Itself Covered?
Often the resulting water damage is covered more clearly than the pipe repair. Your policy decides.
What If I Was Away When It Froze?
Some policies add conditions for unoccupied homes. We check yours.
Can I Hire You If My Claim Is Already Open?
Often, yes. Bring your policy, your claim file, and any carrier letters, and we will review where things stand.
How Long Does A Frozen Pipe Claim Take?
It depends on the size of the loss and how the insurer responds. We explain the likely timeline in your free claim review.
Other Claims We Handle
Water Damage
Leaks, appliance failures, and flooding, with full drying and repair scopes.
Learn More about Water Damage
Mold
Hidden moisture, visible growth, and the testing and remediation limits in your policy.
Learn More about Mold
Underpaid Claims
Lowball offers, missed line items, and estimates that fall short of real repair costs.
Learn More about Underpaid Claims